Frequently Asked Questions

Get answers to common inquiries about our services

How do I request a property title search?
To request a property title search, fill out the contact form on our recordcouncil.club/contact page, select ‘Property Document Search’ as the subject, and provide the property address and relevant details. Our team will follow up with next steps promptly.
What documents are needed for transaction preparation?
Typically, we require the property address, legal description, previous deeds or transfers, and any court orders or affidavits related to the property. If additional documentation is needed, we will notify you.
How long does the document retrieval process take?
Most title searches and document preparations are completed within 2–3 business days from confirmation of your request. Complex cases may require up to 5 business days depending on registry response times.
Which regions do you cover?
Record Council serves clients across Toronto, ON, and the Greater Toronto Area. For services outside this region, please contact us to discuss your specific needs.
How can I get updates on my service request?
You can request updates by emailing our support team or using the reference number from your confirmation message. We provide status notifications when key milestones are reached (request received, documents in review, retrieval in progress, and completion), and you can also check progress anytime through our secure client portal.
How does Record Council assist with transaction documentation?
Record Council reviews and prepares all necessary forms and agreements for property transactions. We verify each document against regional standards and provide clear instructions for signing and submission to relevant authorities.
Can I access my property records online?
Yes. After completing identity verification, clients receive secure login credentials to our online portal, where they can view, download, and track all submitted records and transaction documents.